Privacy Policy

1) Who We Are

Taalenta Inteleksia® services are operated by PT Taalenta Digital Inteleksia.
If you have any questions about privacy, please contact: [email protected]

2) Information We Collect

We may collect the following data, depending on how you use our services:

A. Data you provide directly

• Identity and contact details: name, email address, phone/WhatsApp number, institution/community (where relevant).
• Class registration data: class selection, participant administrative requirements, and the information needed to issue certificates.
• Transaction data (if any): information you send to confirm payment (for example proof of transfer). Note: we work to limit transaction data to what is necessary for verification.

B. Data collected automatically when you access the website

• Device and usage data: IP address, device type, browser type, pages accessed, time of access, and general activity on the website.
• Cookies and similar technologies for analytics and measurement.

C. Data from third parties (where used)

We may receive limited data from service providers that help us run the website and our marketing, for example analytics and advertising measurement services.

3) How We Use the Information

We use personal data for the following purposes:

1. Registration and participant management, including class-related communication.
2. Issuing certificates and the relevant programme administration.
3. Service support: answering questions, following up on issues, and handling complaints.
4. Analysis and service improvement: understanding website usage, improving content quality, and improving the user experience.
5. Security and abuse prevention: keeping the service safe and stable.

4) Legal Basis for Processing

We process personal data on the relevant legal bases, for example:

• your consent (for example for certain cookies or certain communications),
• the need to deliver the service you have requested (for example class registration and certificate issuance),
• compliance with applicable legal obligations,
• legitimate interests in keeping the service secure and in improving quality within reasonable limits.

5) Cookies, Google Analytics, and Meta Pixel

Our website may use cookies and similar technologies.

A. Google Analytics

We use Google Analytics to help us understand how the website is used (for example which pages are visited most and how content performs). Google Analytics uses cookies/identifiers to collect website usage data.

B. Meta Pixel

We may use Meta Pixel to measure campaign performance, track conversions, and improve advertising relevance. The data processed through the Pixel depends on its configuration, on your activity on the website, and on your account settings within Meta services.

C. Your Choices

You may:

• disable cookies through your browser settings,
• delete cookies that have already been stored,
• use the tracking-restriction mode provided by your browser/device.

Note: disabling certain cookies may affect some website functions.

6) Disclosure of Information to Third Parties

We do not sell your personal data.

We may share data on a limited basis with third parties in the following circumstances:

• Service providers that support our operations (for example hosting, email/communication, analytics, advertising measurement, and relevant working tools). Data is shared only as far as necessary to run the service.
• Legal compliance: where required by regulation, lawful order, or law-enforcement process.
• Emergencies: to protect user safety or prevent serious harm, so far as relevant and proportionate.

7) Transfer of Data Outside Indonesia

Some third-party service providers (for example analytics or advertising measurement) may process data on servers located outside Indonesia. In such cases, we work to ensure the processing is carried out reasonably and in accordance with applicable provisions.

8) Confidentiality and Data Security

We apply reasonable security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, including through access restrictions, account controls, and internal operational management.

However, no method of transmitting or storing data is entirely secure. We therefore cannot guarantee absolute security, but we will act reasonably and responsively in the event of an incident.

9) Data Storage and Retention

We retain personal data for as long as it is needed to:

• provide the services you have requested (including programme and certificate administration),
• meet legal obligations,
• resolve disputes or enforce internal policies.

Once no longer needed, data will be deleted or anonymised in line with our requirements and applicable provisions.

10) Your Rights over Your Personal Data

Subject to applicable provisions, you have certain rights over your personal data, including to:

• request access to and a copy of your personal data,
• request correction/updating of inaccurate data,
• withdraw consent to processing (for processing based on consent),
• request erasure or cessation of processing in certain circumstances.

To exercise these rights, please contact us at [email protected]. We may ask you to verify your identity in order to protect your data.

11) Children’s Privacy

This service is not specifically directed at children below the age set by applicable regulations without the consent of a parent/guardian. If you are a parent/guardian and become aware that your child has provided data to us, please contact us so we can address it.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be shown on this page together with the latest update date. Where a change is significant, we may provide additional notice through reasonable channels.

13) Contact Us

If you have questions, comments, or requests regarding privacy and personal data, please contact: [email protected]