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Reframing di Tempat Kerja: Membingkai Ulang Masalah Tanpa Terjebak Toxic Positivity
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Pembelajaran Karir

Reframing in the Workplace: Restructuring Problems Without Getting Trapped in Toxic Positivity

Workplace pressure rarely comes from a single source. Deadlines pile up, expectations from superiors shift, or well-prepared projects suddenly get canceled. Some of these situations can indeed be negotiated, but many are beyond our control. At that point, how we interpret the situation becomes important.

Gallup data in the State of the Global Workplace 2025 notes that 14 percent of Indonesian workers experience significant daily stress, the lowest figure in Southeast Asia and far below the global average of 40 percent. This is good news, but the same report shows another side: daily sadness touches 27 percent and loneliness 23 percent, both above the regional average. This means the emotional burden remains even if the label of stress is not always articulated. One skill often discussed in response to such conditions is reframing.

Reframing Is Not Just Positive Thinking

Reframing is a technique for re-framing a situation so that its meaning changes, thereby shifting the emotional response to it. In the tradition of Neuro-Linguistic Programming, reframing is popular as a way to change the frame of an experience. A similar concept has long been recognized in cognitive psychology under the name cognitive reappraisal.

It is important to emphasize that reframing is different from merely telling oneself to think positively. A common example: failing to get a promotion can be interpreted not as a judgment on ability, but as a signal to sharpen leadership skills that are still developing. This new frame does not erase disappointment but provides space for action. The difference from shallow positive thinking lies here: reframing still acknowledges that the problem is real.

What Research Says

Evidence from psychology is quite consistent. A 2025 study in the Journal of Occupational and Organizational Psychology that tested cognitive reappraisal interventions in the workplace found that this strategy affects employees' affective experiences and reduces counterproductive work behavior. Reappraisal is also associated with decreased physiological activation when someone faces stressful events, which in turn positively impacts physical health.

In Indonesia, academic studies highlight similar points. An article in Jurnal Mandub discusses the combination of self-talk, reframing, and thought stopping as strategies for managing negative thoughts, noting that these techniques help change irrational interpretations into more rational ones. The essence is not to replace facts but to expand the way they are read.

The Limits Must Be Honestly Acknowledged

Reframing has limits that are important to understand. If used to cover up structural problems, such as an inhumane workload or a toxic work environment, this technique can turn into toxic positivity that silences instead. Reframing chronic overtime as a learning opportunity does not address the root of the problem. Reframing is most useful for things that are truly beyond our control, not to justify conditions that should be improved.

Furthermore, reframing is a self-help skill, not a substitute for professional treatment. When pressure begins to interfere with sleep, concentration, or persists for a long time, talking to a psychologist or healthcare professional remains the right step. Skills for managing thoughts and clinical treatment complement each other, rather than replace one another.

Ultimately, reframing offers something simple but not always easy: separating what we can change from what we can only reinterpret. In a work environment filled with variables beyond our control, the ability to shift perspectives without denying reality can be one of the most useful forms of resilience.

Sources

  • Gallup, State of the Global Workplace 2025: Indonesia Country-Level Data, gallup.com
  • Zhu et al. (2025), Journal of Occupational and Organizational Psychology, Cognitive reappraisal emotion regulation interventions in the workplace, bpspsychub.onlinelibrary.wiley.com
  • Jurnal Mandub, Managing Negative Thoughts with Self-Talk Techniques, Reframing, and Thought Stopping, journal.staiypiqbaubau.ac.id
  • Frontiers in Psychology (2025), The effect of stress mindset on psychological pain: cognitive reappraisal as a mediator, frontiersin.org